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State Farm® Insurance Agent Ricardo Sempertegui
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Mia Jackson
September 5, 2024
"I had an original auto quote with another Agent’s Office that I attempted to call to purchase the policy, but they weren’t available so I was routed to Nicolas’ branch. Although I was a bit irritated that my quote was not visible for Nick to see in his branch and concerned that he’d have to build a new quote which takes time that I really didn’t have. However, Nick handled me with care and not only did he build me a new quote, he was able to save me approximately $100 on the policy that he wrote for me. Being a State Farm employee myself and being on the consumer side of things this time made me realize just what “Being a good neighbor” is really all about. It’s about compassion, professionalism and getting the job done expeditiously as Nick did. I thank you, Nick for being there for me and I’m so proud to be a State Farm employee! We definitely stand on business and take care of not only our own, but others!!! Mia Jackson (D80W)"
"Mia, thank you for sharing your 5-star experience with Nick! We're so glad he could assist you with your new auto insurance policy. The Ricardo Sempertegui State Farm team is grateful to have you as a customer!"
Shyam Kurup
September 4, 2024
"Julia was really patient and helpful. Walked us through various options and truly helped us pick the best policy for our needs."
"Great to hear! We're glad Julia was patient was helpful with guiding you through the options to find a great policy for your needs. Your feedback is greatly appreciated!"
Luis Fernando Garcia Salas Anleu
September 4, 2024
"Great service and follow up from Alexa Rizzo! Made the process easy and simple!"
"Thank you for sharing your 5-star experience with Alexa! We're glad to hear she made the process easy and simple for you. Your feedback is greatly appreciated!"
Christy Sweigart
September 4, 2024
"I reached out to this office before moving to TX to switch over my auto insurance and Nick was an absolute pleasure to work with. He was incredibly competent when helping me understand the differences between policy requirements in the state I was moving from vs. Texas, he was patient with any changes I was looking to make, made cancelling my policy with my other provider effortless, and helped me get the best bang for my buck. This is the best office I have worked with when it comes to insurance and I will be referring all friends and family. The customer service is unparalleled -- they take care of you here!"
"Thank you so much for sharing your 5-star experience, Christy! It's wonderful to hear that Nick was able to assist you so effectively during your move to Texas. We strive to make transitions as smooth as possible and it's great to know that you felt well taken care of. Welcome to Texas and our agency!"
Devon Wilson
August 21, 2024
"Alexa was a wonderful help. Process was extremely easy and helped me get everything done. I appreciate the assistance!"
"Thank you so much for sharing your experience, Devon! It's fantastic to hear that Alexa made the process easy and efficient for you. We appreciate your kind words and are always here to help!"
Honorio Ramirez
August 20, 2024
"The insurance assistance Laura/Julia were very helpful in making the change of car policy a very pleasant transition. The ladies are very courteous and thorough covering your policy."
"Thank you for sharing your experience! It's great to hear that Laura and Julia made your auto insurance transition smooth and pleasant. We appreciate your kind words and your trust in our team!"
King of All Reality
August 20, 2024
"Julia was very informative and pleasant to work with. I would recommend her! 5 star ⭐️⭐️⭐️⭐️⭐️"
"Thank you so much for your kind words and 5-star review! It's wonderful to hear that Julia was informative and pleasant to work with. Your recommendation means a lot to us!"
Elier H
August 15, 2024
"Alexa was very polite and helpful go through the process with you. I’m glad to have any questions answered right away by text. A total opposite from my experience when I had Liberty"
"Thank you for sharing your experience! It's fantastic to hear that Alexa was able to assist you promptly and efficiently. We're grateful that you found the process smooth and that your questions were answered quickly. Your satisfaction is our priority, and we're glad to have made a positive difference compared to your previous insurance experience."
Abbie Aden
August 12, 2024
"Alexa has been a great help with getting my insurance set up and answering all of my questions throughout the process. She is prompt, personable and very clear in her communication. Being able to text as well as call has been a huge help, as I've had to do a lot of the work to get this started while at my job. Thank you, Alexa! I've already told her in text how much I appreciate her, but I figure the google world needs to know, too!"
"Thank you so much for sharing your experience, Abbie! It's wonderful to hear that Alexa has been able to assist you effectively with setting up your insurance and answering all your questions. Your kind words mean a lot, and we're glad to know that Alexa's prompt and clear communication made a difference for you."
Maribel Luna-Gurrola
August 6, 2024
"I am completely satisfied with the service Laura Rubio has provided in our transition to Statefarm. Laura went above and beyond our expectations of reaching out to our previous insurance company to go through the process of canceling and getting everything lined up for us. We definitely would recommend Laura and Statefarm if you are looking for lower rates and awesome customer service!"
"Thank you so much for sharing your experience! Laura is dedicated to making transitions smooth, and it's wonderful to hear she exceeded your expectations. Your recommendation means a lot to us!"
Nhu Nina Luc
July 29, 2024
"Julia is amazing and super helpful! Highly recommended!"
"Thank you so much for the kind words! It's wonderful to hear that Julia was able to help you out. Your recommendation means a lot to us!"
Ademola Daramola
July 25, 2024
"Ale a is a consummate professional who helped provide needed guidance throughout the process. I recommend her."
"Thank you for the fantastic rating! It's wonderful to hear that you had a positive experience. Your support means a lot!"
Sumaiya P
July 25, 2024
"Alexa made the entire process of getting my rental dwelling policy so quick and I got it at the least possible rates ! I would highly recommend try their agency for all your insurance needs :) Thanks"
"Thank you for sharing your experience! It's fantastic to hear that Alexa made the process quick and helped you secure great rates. We appreciate your recommendation and look forward to assisting with any future insurance needs!"
Sarah Moreno
July 25, 2024
"Alexa made my experience effortless and so worth it! It's been a huge hassle and she made it a breeze!"
"Thank you for sharing your experience, Sarah! It's fantastic to hear that Alexa made everything effortless and hassle-free for you. Your satisfaction is our priority!"
Mary anne mihovilovic
July 25, 2024
"Nick was very helpful and attentive to all my questions , excellent service."
"Thanks for sharing your experience, Mary Anne! It's fantastic to hear that Nick was able to assist you so well and provide excellent service. We appreciate your feedback!"
Chris Hein
July 24, 2024
"Julia was great to work with. Made the transition seamless and easy."
"Thank you for sharing your positive experience with Julia! We're thrilled to hear that the transition was seamless and easy for you. We appreciate your feedback, Chris!"
Adalid Perez
July 19, 2024
"Julia was super thorough & patient with my questions. She gave me a lot of feedback & options & we are excited to transition to State Farm :)"
"Thank you for sharing your experience! We're thrilled to hear that Julia was able to assist you thoroughly and patiently. Welcome to the Ricardo Sempertegui State Farm Insurance Agency!"
Blanca Segura
July 11, 2024
"I wanted to thank Nicholas 😊 did an amazing job with helping us open our Insurance Policy! Wonderful Customer Service answered every question and concern we had. Would refer every family member and friend in a heart beat. Thankyou!!"
"Thank you for sharing your positive experience with Nicholas! We are thrilled to hear that he provided you with excellent customer service and addressed all your questions and concerns. We appreciate your recommendation and look forward to assisting your family and friends as well. Thank you for choosing our agency!"
kozi-nomad
July 11, 2024
"Nick was very thorough with the process in explaining how much everything would be, the coverages I would have, and when the plan(s) would take effect. Definitely a 10/10 experience."
"Thank you for sharing your positive experience with Nick! We're glad to hear that he provided thorough explanations and excellent service. We appreciate your feedback and look forward to continuing to assist you with your insurance needs."
Ed Castle
July 8, 2024
"Nick was very professional and patient when he helped me switch my insurance to State Farm. He explained everything in depth and answered all of my questions. I could tell that he really cares about his clients. I highly recommend him!"
"Thank you for sharing your positive experience with Nick! We're thrilled to hear that he provided you with excellent service and took the time to explain everything thoroughly. We appreciate your recommendation and look forward to continuing to provide you with top-notch service."
Kenneth Hibbler
June 27, 2024
"Laura was the consummate professional and saved me close to $2500/year in just 30 mins! I highly recommend her services and State Farm."
"Thank you for sharing your positive experience with Laura! We are thrilled to hear that she was able to save you money efficiently. We appreciate your recommendation and look forward to continuing to provide you with excellent service at State Farm."
V An
June 25, 2024
"I worked with Julia for my home and auto insurance and she gave me the best and the lowest quote amongst all the companies I enquired. She gave suggestions that helped me maximize my coverage for the money I am paying. Have recommended her to a bunch of my people as well."
"Thank you for sharing your positive experience with Julia! We are thrilled to hear that she was able to provide you with a great quote and valuable coverage suggestions. Your recommendations mean a lot to us!"
Jordi Bernal
June 15, 2024
"I had the pleasure of talking with Nick Sempertegui on getting my Statefarm quote. Very professional in getting done in a timely manner, explaining the ins and outs of everything that’s covered, and easy to follow instructions for the step by step process. 👍"
"Thank you for sharing your positive experience with Nick! We're glad to hear he provided you with professional service and clear explanations. We appreciate your feedback and look forward to assisting you further."
David Salazar
June 14, 2024
"Great and quick service, Alexa helped me to get insurance. She explained the coverages, and offers to help me lower my payments."
"Thank you for sharing your positive experience with Alexa! We're glad to hear she provided great service and helped you understand your coverages. Let us know if you need any further assistance."
Justin and Abi Tomlinson
June 7, 2024
"Laura was extremely helpful and friendly. Couldn’t have asked for better service."
"Thank you for the kind words! We're thrilled to hear that Laura provided you with excellent service. We appreciate your feedback and look forward to assisting you in the future."